FAQ’s

Frequently Asked Questions

Explore

Popular Questions

  • Mondays: Parasol Wellness in Otsego, 11 am - 5 pm
  • Tuesdays: Northwinds Counseling in Rogers, 10 am - 4 pm
  • Wednesdays: Northwinds Counseling in Rogers, 11 am - 5 pm
    (Times subject to change)

No, I do not offer free consultations, but I am happy to answer any questions you may have to help determine if we are a good initial fit.

There are several reasons I work three days a week, but the primary one is to maintain a healthy balance between my personal and professional life. This allows me to be refreshed and fully present for you during our sessions. By prioritizing my own well-being, I can better serve you and help you achieve your goals.

Great! Feel free to email me your questions at

[email protected]

If you need to cancel your appointment, please notify me directly. Providing at least 48 hours’ notice is ideal, but I understand that unexpected situations can arise, and I may need to cancel at times as well. To foster mutual respect, my policy is that as long as you inform me of the cancellation, no fee will be charged. However, a no-show fee will apply if I am not notified in advance. If cancellations occur three times, we will discuss whether there are underlying challenges that need to be addressed.

Important Questions

Yes, I am in-network with most major insurance companies. It’s always a good idea to double-check with your provider to confirm coverage since you will ultimately be responsible for payment.

I am NOT in-network with Tricare, Medicare (the 65+ version), or EAPs at this time.

Here’s a rundown of the appointment request process:

  1. Start by filling out the appointment request form.
  2. I will email you during business hours to provide available time slots or general availability.
  3. Once we confirm a date, I’ll send a link to the intake paperwork along with directions to the office.
  4. Your only task is to complete the paperwork before the intake date and show up for your appointment.

The first appointment is a diagnostic intake session, which typically lasts about an hour. During this time, I will get to know you, your background, and the challenges that have brought you to therapy. We'll discuss your personal history, current concerns, and what you hope to achieve through therapy.

This session is an opportunity for you to share your story and for me to gather important information to better understand your needs, strengths, and goals. We’ll explore areas such as your relationships, work or school life, past experiences, and any physical or emotional symptoms you're experiencing. I may also ask about your support system and any previous therapeutic experiences.

The intake session helps us create a roadmap for your therapy journey. It’s a collaborative process, allowing us to identify a plan that aligns with your goals and sets the stage for future sessions. Most importantly, it’s a time for you to ask any questions you have and begin feeling comfortable in the therapeutic space.

Each person’s therapeutic journey is unique. For some, simply making that first phone call brings a sense of relief. Others may find they need a few sessions to process their thoughts, while some benefit from a longer-term commitment to explore deeper issues. Therapy can range from a few sessions to several years, depending on your individual needs and goals. 

Ready to begin?

Fill out the appointment request form by clicking the link below.

Policies

Where can I find your policies on ...
You can find them here: https://www.encouragingresults.com/category/policies/

Malcare WordPress Security